Privacy Policy

Review the document below prior to confirming your reservation. If you have any questions, call or text us @ 303-323-1039.

*No mobile information or text messaging opt-in data will be shared with third parties/affiliates for marketing/promotional purposes.

Privacy Policy
Effective Date: July 19, 2019

Experience Guide LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our websites and services.

1. Who We Are

This policy applies to the following websites operated by Experience Guide LLC:

We operate vacation rentals, transportation services, and culinary services in the state of Colorado.

2. Information We Collect

We collect the following personal information from guests and potential guests:

  • Full name

  • Email address

  • Phone number

  • Payment information (note: we do not store credit card data)

3. How We Collect Information

We collect your information through the following methods:

  • Booking and inquiry forms on our websites

  • Phone calls and text messages

  • Third-party platforms such as Airbnb and VRBO

4. How We Use Your Information

We use your personal information to:

  • Respond to inquiries and provide customer support

  • Confirm and manage bookings

  • Send important updates regarding your stay or event

  • Comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Your data may be processed and stored securely using third-party systems necessary to deliver our services, such as:

  • Checkfront (booking system; does not store payment info)

  • Square (payment processor)

These providers are contractually obligated to protect your information in accordance with applicable data protection laws.

6. Cookies and Tracking

We do not use cookies or tracking tools on any of our websites.

7. Data Security

We are committed to securing your data. All bookings and payments are processed through secure, encrypted portals. Our systems employ:

  • Two-factor authentication for all admin-level access

  • Secure HTTPS encryption across our websites and booking portals

  • No storage of sensitive payment information on our servers

8. Your Privacy Rights

If you have questions, concerns, or requests regarding your personal information, you may contact us at any time. We will respond promptly to all inquiries.

9. Contact Us

For privacy-related concerns or data requests, please reach out: